Christian Hospitality - Part Three

Engaging Volunteers and Sustaining Momentum in Your Hospitality Ministry

Let us not become weary in doing good, for at the proper time we will reap a harvest if we do not give up. – Galatians 6:9

It’s a familiar struggle for church leaders: finding gifted volunteers for ministry. You’ve likely heard the same refrain, “I’m already doing so much,” or “I just can’t take on one more thing.” It’s not a lack of passion; it’s that many people feel stretched thin. Hospitality ministries often suffer because they’re seen as “extras” instead of integral to the mission of the church. However, creating a thriving hospitality ministry begins with engaging the right people—and sustaining their momentum by helping them see their role as essential to the church’s calling to make disciples.

The Key to Engaging Gifted Volunteers

The secret to recruiting volunteers isn’t just about asking more—it’s about asking better. People want to serve in ways that align with their God-given gifts, not out of obligation. That’s why hospitality teams need more than willing hands; they need passionate hearts. When people are invited to serve in ways that match their spiritual gifts and personal strengths, they thrive, and the ministry flourishes. Who in your church is a people magnet? Who has that special gift of listening or empathy? Who are the folks that are centers of influence in the church and community? Help them understand that those gifts come naturally to them and they are needed for the church to engage guests and encourage them to return again.

Let me share three practical ways to engage volunteers and sustain their momentum:

1. Focus on Purpose, Not Tasks

   
   

   Volunteers thrive when they understand that their work is about more than completing a checklist—it’s about making an eternal impact. If you’re asking someone to stand at the door and greet, help them see that their smile and kind words might be the first glimpse of Christ’s love that a guest experiences. Explain that setting up the fellowship hall isn’t just about arranging tables; it’s about creating a space where relationships are formed and lives are changed. When volunteers grasp the “why” behind their roles, their work becomes meaningful, not mundane. Remind them often that their service contributes to building God’s kingdom, and their seemingly small acts of kindness are powerful reflections of His grace.

2. Provide Training and Development

   
   

   Too often, volunteers are recruited to fill gaps but aren’t given the tools to succeed. This can lead to frustration, burnout, or lack of confidence. Equip your team with both biblical understanding and practical tools to thrive in their roles. Host regular training sessions that explore the heart of Christian hospitality, providing opportunities for them to grow spiritually while learning hands-on skills. Teach them how to engage with visitors, identify needs, and handle challenging situations with grace. Share resources like devotional materials tailored to hospitality, such as Hospitality as a Ministry, A Grumble-Free Welcome, and Entertaining Angels. When you invest in the development of your volunteers, they’ll feel valued and equipped, making them more committed to the ministry and its long-term success.

3. Celebrate and Appreciate

   
   

   Nothing drains a volunteer’s energy more than feeling unnoticed or unappreciated. People want to know their efforts matter. Make it a point to recognize their contributions in meaningful ways. Share stories of how their service has impacted visitors and created a welcoming church environment. A simple handwritten note, a small gift card, or a public acknowledgment during service can go a long way in boosting morale. Host appreciation events where you celebrate their work and remind them how vital they are to the church’s mission. Encourage them to see themselves as part of a team that is changing lives through Christ-centered hospitality. When volunteers feel appreciated, they’re more likely to remain engaged and passionate about the ministry.

Three Action Steps to Start Today

1. Create a Spiritual Gifts Survey

   
   

   Help members of your congregation identify their God-given gifts by providing a spiritual gifts assessment. This will help you match volunteers to roles that suit their strengths, ensuring a better fit and more joy in serving.

2. Host a Volunteer Vision Night

   
   

   Gather current and potential volunteers for an evening of vision-casting. Share the heart and mission behind your hospitality ministry. Use this time to inspire, equip, and invite them into this vital work. Ministry Fairs like this often bring in folks that have been on the sidelines praying for an opportunity to serve.

3. Establish a Monthly “Check-In” System

   
   

   Regularly check in with your volunteers to hear their thoughts, address challenges, and provide encouragement. This simple act of connection ensures they feel supported and valued.

Your Next Step

Hospitality is a team effort, and building a thriving ministry takes intentionality. Don’t let the struggle of finding and keeping volunteers hold you back. Start today by taking one small step to reimagine how your church approaches hospitality.

Need help getting started? I’m here to walk with you through this process. Whether you need help identifying volunteers, developing a training program, or sustaining momentum, I’d love to partner with you.

📧 Email me at: sam.peters@smallchurchcoaching.com🌐 Visit my website: smallchurchcoaching.com📱 Connect on Social Media:

• Facebook: @ItsTimeSam

• Facebook Group: Leadership Edge for Smaller Churches

• X (Twitter): @ItsTimeSam

The time to act is now. Together, we can create a culture of hospitality that transforms your church into a place where God’s love is felt from the moment someone walks through the doors. Let’s partner together to make it happen!